Source: https://www.svs-digital.com/ai-voice-agents Language: en Content updated: 2026-10-08 Description: AI voice agents answer calls, capture enquiries and book appointments for trades, clinics, salons, hotels and other businesses. Built around your workflow. [Google Reviews5.0](https://www.svs-digital.com/ai-voice-agents#reviews) AI voice agents for businesses # Hands full with work? AI answers for you. Changing tyres or fixing an appliance at a customer’s home makes it hard to pick up every call. Our AI voice agent answers questions, collects the details and books appointments following your rules while you keep working. [Book a consultation](https://cal.com/svsdigital/free-consultation) [Tyre shop“We used to call customers back in the evening. Now the agent books the appointment while we keep changing tyres.”Matej Zupan](https://www.svs-digital.com/ai-voice-agents#reviews) [Open the Pixi Sladoledi website in a new tab](https://halopixi.si/)[Open the Benchmarked website in a new tab](https://benchmarked.co/) [Open the Pr' Krač website in a new tab](https://prkrac.si/)[Open the E-Netsi website in a new tab](https://prezracevanje.si/) [Tyre shop“We used to call customers back in the evening. Now the agent books the appointment while we keep changing tyres.”Matej Zupan](https://www.svs-digital.com/ai-voice-agents#reviews) [Home appliance repair“It is hard to take calls during a repair. Now the appliance, fault and address details are waiting on my phone.”Simon Kralj](https://www.svs-digital.com/ai-voice-agents#reviews)[Auto repair“After each call, we have the customer’s name, vehicle details and a description of the problem. No more chasing scraps of paper.”Rok Vidmar](https://www.svs-digital.com/ai-voice-agents#reviews) [Open the Pupin website in a new tab](https://pupin-poslovni-prostori.com/)[Open the Advant website in a new tab](https://advant.si/) [Auto repair“After each call, we have the customer’s name, vehicle details and a description of the problem. No more chasing scraps of paper.”Rok Vidmar](https://www.svs-digital.com/ai-voice-agents#reviews) [Home appliance repair“It is hard to take calls during a repair. Now the appliance, fault and address details are waiting on my phone.”Simon Kralj](https://www.svs-digital.com/ai-voice-agents#reviews) [Open the Cars & Friends website in a new tab](https://carsandfriendsclub.com/)[Open the Ljubljana Active Trips website in a new tab](https://ljubljanactivetrips.com/) Google Reviews 5.0 ## What our clients say about working with us. Google review “During tyre season, the phone always rings when both your hands are busy. We used to call people back in the evening. Now the agent takes the call and books a slot. The calendar tells us which car is coming and whether we have its tyres in storage. There are far fewer interruptions in the workshop.” MZ Matej Zupan Owner, Vulkanizerstvo GumaPlus Google review “What helps most is having useful details ready after each call: who called, which car they have and what is wrong. We used to chase scraps of paper or ask the customer all over again. The agent collects the basics and leaves the more involved questions to us. In the morning I check the summaries and know who needs a callback.” RV Rok Vidmar Workshop manager, Avtoservis Motorna Google review “When I am fixing a washing machine at someone’s home, it is hard to answer the phone as well. Now, after the visit, the next customer’s details are waiting on my phone: which appliance they have, what is wrong and where I need to go. I do not have to ask everything again. It really makes a day out on calls easier.” SK Simon Kralj Owner, Servis aparatov DomFix ![A mechanic working on a vehicle](https://www.svs-digital.com/ai-front-desk-workshop-v2.webp) Call answered while work continues The details are already recorded ## A missed call could be your next missed customer. Your hands are busy, but a customer needs an appointment or a home visit. AI takes the call and gives you the details for the next step, even when you are on the road or the workshop is full. - Customers get an answer when you cannot pick up. - The agent handles questions about hours, services and appointments. - Contact details and the reason for calling wait in one place. ## One call. One clear next step. Together we decide what the agent asks, what it can handle and when it passes the conversation to you. Each call produces an appointment, an enquiry or a callback request. The customer calls your number Keep your existing number. AI can answer missed calls or calls outside your business hours. The agent talks to the customer It introduces itself as a digital receptionist, speaks Slovenian and asks for the details your team needs. The details are already recorded For tyre changes it collects vehicle and service details. For home visits it also collects the appliance, fault and address. It handles the agreed next step Following your rules, it books a free slot, sends a summary to your portal or email, confirms by SMS or transfers the call. Incoming call AI agent speaking Example call Mark Kovač 02:14 Tyre change, Renault Clio Ana M. 10:42 Gregor P. 11:28 Mark Kovač Tyre change, Renault Clio Call completed Summary Switch to winter tyres from storage. Tomorrow afternoon works for the customer. Preparation details recorded. Appointment booked Tomorrow, 14:30 Summary sent to the workshop Custom setup and integrations ## From answered calls to a system built for you. We build, connect and launch your voice agent around the way you work. It can simply send you enquiries, connect to tools you already use or become part of a complete system we develop for your business. ### Enquiries in one place The agent answers calls, collects contact details and the reason for calling, then sends a summary to your email or system. Your team arranges the next step. ### SMS alerts and confirmations You receive a new enquiry alert, while customers get a confirmation or reminder before their visit. Together we decide who receives each message, when it is sent and which details it includes. ### Bookings in your existing calendar We check how to connect your current calendar or booking tool. The agent checks available slots and saves appointments following your rules, so your team sees them where they already work. ### A custom booking system We develop a complete booking system around your services, appointment lengths, staff, locations or home visits. The agent, online bookings and team portal work together in one system. Combine the options you need. Start with what helps today, then add integrations or features as your work requires them. ### What would help your team most? In the consultation, we review your calls, tools and booking process and agree on what the agent should handle. [Book a consultation](https://cal.com/svsdigital/free-consultation) ## Try it live. The easiest way to get a feel for it is to call. Ask a question in your own words and hear how the agent handles the conversation. ### Call the demo agent. The conversation is in Slovenian. This demo lets you try the conversation; it does not book a visit with your service business. Demo agent phone number [Call now](tel:+38617780027) On your phone, call with one tap. On a computer, copy the number and send it to your phone. ### Ask in your own words. There is no script to follow. Ask a question, add a detail or change your mind during the call. ### Your agent will know your business. We prepare the greeting, answers, services and rules together. The demo shows the conversation; your agent will follow the way you work. ## AI voice agents for your industry. From trades and repair services to clinics, hotels and larger teams. An AI phone agent answers calls, handles common questions and manages bookings or enquiries following your rules. - ### Trades & repair services Capture enquiries and arrange visits while you work in the field. - ### Plumbers Collect the issue, address and contact details for a service visit. - ### Air conditioning & heating Book installation, maintenance and repairs for heating and cooling systems. - ### Auto repair shops Book service appointments and collect vehicle details. - ### Hair & beauty salons Book the right treatment and reschedule customer appointments. - ### Dentists & dental clinics Arrange check-ups and share practical information about the visit. - ### Pharmacies Share opening hours and transfer questions to a pharmacist. - ### Real estate Capture property enquiries and arrange viewings. - ### Law firms Arrange initial consultations and route calls to a lawyer. - ### Accountants Capture new enquiries and arrange accounting consultations. - ### Construction Collect project details and arrange a site visit. - ### Hotels Answer guest questions and capture booking enquiries. - ### Sports clubs Share training schedules, membership details and class registration information. - ### Medical practices Arrange appointments and pass complex calls to staff. - ### Call centres Answer concurrent calls and route customers to the right team. - ### Energy providers Capture customer questions and issue reports for the relevant team. - ### Restaurants & hospitality Handle table reservations and questions about menus and opening hours. - ### Tourism Capture enquiries for trips, accommodation and travel services. - ### Tyre shops Book tyre changes and collect the details your team needs to prepare. - ### Banks Share branch information and route calls to an adviser. - ### Property management Capture maintenance reports and pass details to the repair team. - ### Municipal services Handle questions about waste collection, schedules and reported issues. - ### Other local businesses We adapt your AI voice agent to your services, customers and the way you handle calls. For each industry, we agree on answers, booking rules, tool integrations and when the agent should hand a call to your team. [Book a consultation](https://cal.com/svsdigital/free-consultation) ## From the first conversation to the first answered call. Start with answering calls. Add bookings, a portal and integrations when you need them. We can introduce the system in stages or build the complete solution together. [Book a consultation](https://cal.com/svsdigital/free-consultation) ### Understand your work We review why customers call, when you struggle to answer and what your team needs from each call. ### Agree on the rules Together we prepare answers, booking rules and exceptions, including when the agent must hand over to a person. ### Build and test We connect the phone and selected tools, run test calls together and check answers, bookings and transfers. ### Launch and monitor We enable call routing, introduce the team to the system and review the first calls to refine anything that needs adjusting. Maintenance and improvements ## We stay involved after launch. New services, different hours, seasonal demand. Your work changes, so we keep the agent aligned with it after setup. We agree on monitoring, support and updates to suit your solution. ### Call reviews and better answers We regularly review conversations, find unclear answers and refine questions so your team receives more useful details. ### Maintenance and support We monitor the phone system, portal and integrations, manage updates and backups and fix issues in our implementation. ### Changes when you need them When hours, services or rules change, we update the agent. New integrations and features follow the agreed scope. ## A few common questions. GDPR and safe conversation rules ### No. Customers keep calling your number. We arrange forwarding with your operator and check when AI should take the call. ### Yes. The call can ring with your team first. If nobody picks up within the agreed time, the agent answers. We can also define exceptions for regular customers or selected numbers. ### Yes. We prepare the greeting, vocabulary and answers with you and check them with test calls before launch. Other languages can be added when needed. ### We first check your calendar or booking system and its integration options. Where a connection is possible, the agent uses the same slots and rules as your team. It confirms a booking only after it is successfully saved. ### The agent follows agreed rules. It transfers a complex case or records a callback request. It does not guess about diagnoses, availability or whether a job can be completed. ### Yes. We align concurrent capacity with your call volume, phone lines and operator, particularly before seasonal peaks. ### Together we define the required data, who can access it and retention periods, along with caller notices and any necessary consent for the intended use. ## The SVS Digital team Who is behind SVS Digital? ![Boris Jovanović, Chief Executive Officer (CEO), SVS Digital](https://www.svs-digital.com/team/boris-jovanovic.webp) ### Boris Jovanović Chief Executive Officer (CEO) ![Uroš Jovanović, Chief Technical Officer (CTO), SVS Digital](https://www.svs-digital.com/team/uros-jovanovic.webp) ### Uroš Jovanović Chief Technical Officer (CTO) ![Anja Čič, Legal and Compliance, SVS Digital](https://www.svs-digital.com/team/anja-cic-portrait.webp) ### Anja Čič Legal and Compliance ## Let’s see what an agent could handle for you. Book a consultation and tell us how you handle calls and bookings. Together we explore the options, from collecting enquiries to connecting your calendar or building a complete custom system. [Book a consultation](https://cal.com/svsdigital/free-consultation) [uros@svs-digital.com](mailto:uros@svs-digital.com) --- SVS Digital · Baragova ulica 7a, Ljubljana, Slovenia Contact: [uros@svs-digital.com](mailto:uros@svs-digital.com) [All resources](https://www.svs-digital.com/ai)