SVS Digital · Ljubljana, Slovenia

Business process automation & integrations

When employees copy the same data from email to spreadsheets, from spreadsheets to business software and back into reports, work stalls. SVS Digital builds automations that connect these steps. We start with one process, agree on the rules and check the result with your team.

Discuss your project

Which tasks can we automate?

01

Inventory management automation

Connect supplier stock with your store or internal system. We agree on the source of truth, update frequency and response to errors, so your team can see changes without repeating manual entries.

02

Purchasing and order automation

Move order information between your store, suppliers and team tools. Approvals, notifications and exception handling are defined before a missing or incorrect value can trigger an incorrect order.

03

AI document processing and accounting automation

Create a workflow from recurring documents, exports and reports to a reviewed result. AI can help interpret text; amounts, business rules and consequential decisions use agreed checks.

04

Sales automation and CRM integration

Connect enquiries from forms, email or phone calls with the team's next task. Contact details, the reason for the enquiry and the agreed next step are recorded in the system your staff use.

How does implementation work?

  1. 01

    Review the process

    Map the current work, inputs, tools and exceptions. Establish how much time the task takes and what result you expect.

  2. 02

    Plan the integrations

    Check APIs, exports and access. Define deterministic steps and where AI or employee approval is useful.

  3. 03

    Pilot one workflow

    Test a limited workflow against real examples and missing or incorrect inputs. Your team checks whether the result works in everyday use.

  4. 04

    Launch and monitor

    Agree on operation, maintenance and error handling. Compare results with the baseline before extending the system to more processes.

Automation examples from our projects

Our case studies explain the problem, implementation and basis of the reported results. Savings estimates relate to each individual project.

Automation pricing depends on the workflow

Scope depends on the systems involved, data quality, available integrations, exceptions and review requirements. The proposal defines development, any tool costs and maintenance. For an estimate, describe one recurring process, the tools involved and the approximate monthly volume. AI consulting can help you choose the first process.

Workflow automation services: choosing the first process

A useful first workflow has repeatable inputs, a defined result and enough volume to justify the work. Business process automation can connect existing software, while AI can assist where a step involves unstructured text. We choose the approach after examining the task.

Compare a complete workflow before and after

Measure the whole task, including corrections and review. Faster data entry is less useful if employees spend the saved time fixing incomplete records. Establish task volume, processing time and exception count before the pilot.

Keep responsibilities clear

Define the person responsible for failed transfers, approvals and changes to business rules. Test missing inputs and unavailable systems as well as the normal path. Add more workflows after the first process is useful in daily work.

Frequently asked questions

What is business process automation?

Business process automation connects recurring tasks between tools: data transfers, order processing, reports or notifications. Rules are agreed in advance and exceptions go to your team.

How does AI differ from traditional automation?

Traditional automation applies a defined rule to structured data. AI is useful when a workflow needs to interpret text or classify a document. A solution can combine both and specify which results a person reviews.

Do we have to replace our ERP or CRM?

We first assess APIs or exports for your current systems. Replacement is not an automatic requirement; integration options and limits are defined before development.

How do we measure the effect of automation?

Record task time, volume and errors before implementation. Compare the same measures after the pilot and account for development, tools and maintenance costs. Savings depend on your process.

Tell us which task you want to simplify.

Review your requirements, current tools and a practical first step directly with Uroš from SVS Digital.

Book a consultation